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|Quantities||No credit awarded||Refund calculated on a pro rata basis||Missing items replaced|
|25-100||Shortage of up to 5%||Shortage of between 6% to 20% inclusive||Shortage of 21% and over|
|101-1000||Shortage of up to 5%||Shortage of between 6% to 7% inclusive||Shortage of 8% and over|
|1001-5000||Shortage of up to 3%||Shortage of between 4% to 7% inclusive||Shortage of 8% and over|
|5001&over||Shortage of up to 2%||Shortage of between 3% to 4% inclusive||Shortage of 5% and over|
10.1 You accept that variations in colours are inherent within the printing process. You also accept that computer hardware set-ups are such that we cannot guarantee that the Product colours will precisely match those displayed on your computer screen.
10.2 We do not accept liability for colour variation between a job that has been printed with us recently and one that was printed with us before that time.
10.3 For a folded leaflet and/or booklet, our tolerance is 1.5mm from the fold line as marked on your proof.
10.3 If you are unhappy with the product that you have received, we may offer a reprint OR a refund. We do not offer both.
11. RISK AND TITLE
11.1 The Products are at your own risk from the time of delivery.
11.2 Ownership of the Products will pass to you on delivery.
12. PRICE AND PAYMENT
12.1 The price of any Products will be as quoted on our site, except in cases of obvious error.
12.2 Prices include delivery and VAT unless the item is zero-rated for VAT. In this case we will request payment if your design meets the VAT requirements set out by HMRC
12.3 Prices are liable to change at any time, but changes will not affect orders for which we have already issued an Order Confirmation.
12.4 We do not store any credit or debit card data.
12.5 If you have been quoted a bespoke price please note this quote is subject to change after 30 days from the date specified on the quote
13. OUR REPLACEMENT POLICY
13.1 If you believe that a Product is defective, we may request that you return the product for our examination.
13.2 Our liability in cases of misprinting is as follows;
|Quantities||No credit awarded||Refund calculated on a pro rata basis||Defective items replaced|
|25-100||Misprints of up to 5%||Misprints of between 6% to 20% inclusive||Misprints of 21% and over|
|101-1000||Misprints of up to 5%||Misprints of between 6% to 7% inclusive||Misprints of 8% and over|
|1001-5000||Misprints of up to 3%||Misprints of between 4% to 7% inclusive||Misprints of 8% and over|
|5001&over||Misprints of up to 2%||Misprints of between 3% to 4% inclusive||Misprints of 5% and over|