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Terms and Conditions

This Privacy Policy governs the manner in which Printinshop.com collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.printinshop.com/index.asp website ("Site"). This privacy policy applies to the Site and all products and services offered by Printinshop.com.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Printinshop.com collects and uses Users personal information for the following purposes:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Google Adsense
Some of the ads may be served by Google. Google\'s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy athttp://www.google.com/privacy_ads.html

Changes to this privacy policy

Printinshop.com has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,revise the updated date at the bottom of this page,send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Terms of Sale - www.printinshop.com
Please read these Terms and Conditions carefully before purchasing any items from our site. By ordering any of our products, you agree to be bound by these Terms and Conditions.
Printinshop.com is an online store of Advertsignment – For all your advertisement needs.("we/us/our"). Our registered office and main trading address is at Advertsignment  955 Romford Road, Manor Park, London E12 5JR.
In placing an order through our site, you accept that:
2.1 You are legally capable of entering into contracts;
2.2 You are 18 years old or older
3.1 Your order forms an offer to buy a Product or Products from us. All orders are subject to acceptance, We will confirm acceptance through an electronic notification at the end of the ordering process (hereafter known as the "Order Confirmation"). We are unable to issue an Order Confirmation until the ordering process has been completed. The contract between us (hereafter known as the "Contract") is only complete once we have sent you the Order Confirmation. Once the Contract has been formed, the terms of the Contract cannot be altered or amended without our written consent.
3.2 As the Products will have been made to your specification or personalised by you, you will not have any right to cancel the order once it has been placed. If an order is incorrectly ordered then Print-in-Shop will cancel and refund the order so that the correct order can be placed.
3.2 If you are making a payment by BACS, the order will not begin to be processed until the money has cleared into our account. This usually occurs from between 3 to5 days from the date that payment is sent..
4.1 All designs on our site are owned by or licensed to us. If you pay us the appropriate fee advertised on our site, we may grant you a non-exclusive perpetual licence so that you can use those designs in your advertising material and business stationery, Provided that you do not use the designs on any product intended for sale or resale.
5.1 Whenever you make use of a feature that allows you to upload material to our site you must comply with our acceptable use policy. You guarantee that any material you upload does indeed comply with those standards, and you indemnify us for any breach of the warranty.
5.2 All material uploaded by you onto our site is done at your own risk. You must retain a copy of all material you upload, as we do not accept any liability for the loss of or damage to any uploaded material that occurs during or subsequent to the uploading process.
5.3 Failure to follow our site's preparatory instructions for uploading your material may result in the Products being of poorer quality.. We accept no responsibility for the production of poor quality Products in those circumstances.
5.4 You must not upload any material that will breach any third party rights, unless you have their express consent to upload it. We have the right to disclose your identity to any third party claiming that any material uploaded by you to our site constitutes a violation of their rights.
5.5 We reserve the right to remove any material uploaded by you or to not fulfil any order if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy. You will receive a full refund of any payment made for an order we do not fulfil.
5.6 You agree not to divulge any third party's personal information without their express consent to use it in the production of the Products you have ordered.
5.7 Personal information is processed and stored in accordance with our Privacy Policy.
5.8 We may establish policies and limits concerning our storage of uploaded material uploaded and the amount of any material that may be uploaded by customers. We may delete your material stored by us if your account remains inactive for an extended period of time without informing you. We may change our policies and limits at any time, at our sole discretion, either with or without providing notice to you. To the extent that we are permitted to do so by law, we may delete your material stored by us at any time.
6.1 Prior to producing the Products, we make an electronic proof of the Product available for your approval, which you are then responsible for approving. Once we have received your approval, the Products can be neither altered nor cancelled. We shall have no liability to you for any errors in the proof subsequently discovered by you. (Currently this service is not available)
6.2 Your statutory rights are not affected by these Terms and Conditions.
6. 3 If your artwork is emailed in before 12pm then we will be able to create a manual proof before 4pm the same day Artwork submitted after 1pm may be proofed next working day, which can delay your order by one working day
6.4 If you do not require a proof on your artwork, you must email this in before 1pm to ensure it goes through to print on the same day.
7.1 Unless there are exceptional circumstances, your Products will be dispatched for delivery in accordance with your chosen delivery service:
7.2 We have mainly two turnaround options, whose applicability depends upon on the Product and quantity ordered. Turnaround will be achieved within either 3-4 working days or 5-6 working days for most of the items. However for folders, our turnaround time is 6-7 working days. These times relate to the duration of production and do not include the day of delivery. We use DPD to deliver Products, which are sent on a Next Day Service (unless sent to Inverness, the Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight, Paisley or Aberdeen which will be delivered on a Two Day Service). The turnaround dates are estimates and cannot be guaranteed.
7.3 Working days are defined as running from Monday to Friday, excluding UK Bank Holidays.
7.4 An individual part is classed as a standalone product that may be sold in packages (for example, in 1000 letterheads an individual part consists of 1 letterhead)
7.5 Where delivery is delayed due to exceptional circumstances out of our control, we will complete the work as soon as we reasonably can.
7.6 Where delivery is not possible as a result of us being provided with an incorrect delivery address, our delivery service will return the Products to us. We reserve the right to make an additional delivery charge for a second dispatch of the Products.
7.7 All products must be signed for upon delivery, if anyone other than the intended recipient signs for the product and the product is subsequently not delivered to the intended recipient , we will incur no liability provided that parcel was delivered to the address provided by the purchaser.
8.1 You must notify us within 30 days of any failure on our part to deliver your Products. This is so that we can investigate the failure and decide upon the appropriate action.
8.2 The earliest date we can claim against DPD for non-delivery is 15 working days from the date of despatch. We cannot process a reprint or redelivery before this time. You should notify us by phone or email if your goods have not arrived after 15 working days.
8.3 Once you have notified us in accordance with paragraph 8.2, we will then send you a form to complete and return. Once we receive the form we will redeliver your Products at no further charge.
9.1 All reasonable endeavours will be made to deliver the correct quantity of Products ordered.
9.2 You acknowledge that variations in respect of quantities are inherent within the printing industry.
9.3 Our liability in respect of Product shortages is as follows:

 Quantities     No credit awarded          Refund calculated on a pro rata basis             Missing items replaced
25-100 Shortage of up to 5% Shortage of between 6% to 20% inclusive Shortage of 21% and over
101-1000 Shortage of up to 5% Shortage of between 6% to 7% inclusive Shortage of 8% and over
1001-5000 Shortage of up to 3% Shortage of between 4% to 7% inclusive Shortage of 8% and over
5001&over Shortage of up to 2% Shortage of between 3% to 4% inclusive Shortage of 5% and over
9.4 All overages may be retained by you at no extra cost.
10.1 You accept that variations in colours are inherent within the printing process. You also accept that computer hardware set-ups are such that we cannot guarantee that the Product colours will precisely match those displayed on your computer screen.
10.2 We do not accept liability for colour variation between a job that has been printed with us recently and one that was printed with us before that time.
10.3 For a folded leaflet and/or booklet, our tolerance is 1.5mm from the fold line as marked on your proof.
10.3 If you are unhappy with the product that you have received, we may offer a reprint OR a refund. We do not offer both.
11.1 The Products are at your own risk from the time of delivery.
11.2 Ownership of the Products will pass to you on delivery.
12.1 The price of any Products will be as quoted on our site, except in cases of obvious error.
12.2 Prices include delivery and VAT unless the item is zero-rated for VAT. In this case we will request payment if your design meets the VAT requirements set out by HMRC
12.3 Prices are liable to change at any time, but changes will not affect orders for which we have already issued an Order Confirmation.
12.4 We do not store any credit or debit card data.
12.5 If you have been quoted a bespoke price please note this quote is subject to change after 30 days from the date specified on the quote
13.1 If you believe that a Product is defective, we may request that you return the product for our examination.
13.2 Our liability in cases of misprinting is as follows;
Quantities         No credit awarded        Refund calculated on a pro rata basis         Defective items replaced
25-100 Misprints of up to 5% Misprints of between 6% to 20% inclusive Misprints of 21% and over
101-1000 Misprints of up to 5% Misprints of between 6% to 7% inclusive Misprints of 8% and over
1001-5000 Misprints of up to 3% Misprints of between 4% to 7% inclusive Misprints of 8% and over
5001&over Misprints of up to 2% Misprints of between 3% to 4% inclusive Misprints of 5% and over

14.1 Claims for damage, shortages or non-delivery must be made by phone or email within 30 days from the despatch date.
14.2 We will not be liable in respect of any claim unless we are notified in accordance with paragraph 14.1 except where you demonstrate to our reasonable satisfaction that it was not possible to comply with this requirement, and that your claim was made by you as soon as reasonably possible thereafter.
15.1 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product (this includes delivery costs).
15.2 We do not exclude or limit our liability for the following in any way:
15.2.1 For death or personal injury caused by our negligence;
15.2.2 Under section 2(3) of the Consumer Protection Act 1987;
15.2.3 For fraud or fraudulent misrepresentation; or
15.2.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
15.3 Whether caused by our negligence, breach of contract or breach of duty, we exclude all liability for:
15.3.1 Any direct loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of management or office time; or
15.3.2 Any indirect or consequential loss or damage of any kind however arising, even if it was foreseeable.
16.1 Claims for damage, shortages or non delivery must be made by phone or email within 30 days from the dispatch date.
16.2 We will not be liable in respect of any claim unless we are notified in accordance with paragraph 14.1, except where you demonstrate to our reasonable satisfaction that it was not possible to comply with this requirement and your claim was made by you as soon as reasonably possible thereafter.
17.1 When using our site, you accept that communication with us will be conducted only by electronic means. We will contact you by e-mail or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
18.1 You must give notice to www.printinshop.com either at its registered office by registered post at your cost, or by using the messaging facility on our website. We may give notice to you using either the e-mail or postal address you provide to us when placing an order, or in away specified in paragraph 16. Notice will be deemed received and properly served:
18.1.1 Within 1 working day when given electronically; and
18.1.2 Within 3 working days after the date of posting of any letter when served by post.
18.2 In proving the serving of any notice, it will be enough to prove that such notice was properly addressed and sent.
19.1 The Contract is binding on you and us, and on our respective successors and assigners.
19.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior explicit written consent.
19.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
20.1 We will not be liable for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our control (hereafter referred to as a Force Majeure Event).
20.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (and without limitation) the following:
20.2.1 Strikes, lock-outs or other industrial action;
20.2.2 Civil commotion, riot, invasion, a terrorist attack or the threat of terrorist attack, war (whether declared or not), or threat or preparation for war;
20.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
20.2.4 Failure of railways, shipping, aircraft, motor transport or other means of public or private transport;
20.2.5 Impossibility of the use of public or private telecommunications networks; and
20.2.6 The acts, decrees, legislation, regulations or restrictions of any government.
20.3 Our performance under any Contract is suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed.
21.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of your obligations under the Contract, or of any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
21.2 A waiver by us of any default does not constitute a waiver of any subsequent default
21.3 No waiver by us of any of these Terms and Conditions will be effective unless it is expressly stated to be a waiver, and is communicated to you in writing in accordance with paragraph 17.
22.1 If any of these Terms and Conditions, or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
23.1 These Terms and Conditions and any document expressly referred to represent the agreement between you and us in relation to the subject matter of any Contract. These Terms and Conditions supersede any prior agreement, understanding or arrangement between you and us, whether communicated verbally or in writing.
23.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or that could be implied from anything spoken or written in negotiations between us prior to the Contract except as expressly stated in these Terms and Conditions.
23.3 Neither of us will have any remedy in respect of any untrue statement made by the other, whether verbally or in writing, prior to the date of any Contract (unless such an untrue statement was made fraudulently). The other party's only remedy will be for breach of contract as provided in these Terms and Conditions.
24.1 We reserve the right to revise and amend these Terms and Conditions when we see fit.
24.2 You will be subject to the policies and Terms and Conditions in force at the time that you order our Products, unless any change to those policies or these terms and conditions is required to be made by legal or governmental authority (in which case it would apply to all previous orders previously), or if we notify you of the change to those policies or these Terms and Conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt of the Products ordered).
25.1 Contracts for the purchase of Products through our site are be governed by the laws of England and Wales. Any dispute arising from, or related to, such Contracts will be subject to the non-exclusive jurisdiction of the courts of England and Wales
26.1 At Print-in-Shop we want to ensure that all calls are dealt with in a consistently professional manner. Calls may be recorded for training, quality and monitoring purposes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:



Printinshop.com 955 Romford Road Manor Park London E12 5JR

0333 0507631